Customer Service
Welcome to our Customer Service hub! We’re dedicated to providing you with exceptional support and assistance throughout your shopping journey. Below, you’ll find all the resources you need to get in touch with us, learn about our policies, and find answers to frequently asked questions.
Contact Us
Have a question, concern, or feedback? We’re here to help! Reach out to our friendly customer support team via:
- Live Chat: Chat with us in real-time for immediate assistance.
- Email: Send us an email at [email protected] and expect a prompt response within 24 hours.
- Phone: Call our toll-free number at +971542997582 during business hours for direct assistance.
- Contact Form: Fill out our online contact form, and we’ll get back to you as soon as possible.
Frequently Asked Questions (FAQs)
Before reaching out to us, take a look at our FAQs section. We’ve compiled answers to common questions regarding:
- Order Status & Tracking
- Shipping & Delivery
- Returns & Exchanges
- Payment & Billing
- Product Information
- Account Management
Shipping & Delivery
Learn about our shipping methods, delivery times, and shipping costs. We offer:
- Standard Shipping
- Expedited Shipping
- International Shipping
- Free Shipping on orders over $50
Returns & Exchanges
Find information on our hassle-free return and exchange policy, including:
- Eligibility Criteria
- Return Process
- Refund Options
- Exchange Procedure
Privacy Policy
Understand how we collect, use, and protect your personal information. Our Privacy Policy covers:
- Data Collection & Usage
- Information Security
- Cookies & Tracking Technologies
- Third-party Disclosure
Terms of Service
Review our Terms of Service to understand your rights and obligations when using our website. This section includes:
- User Agreement
- Intellectual Property Rights
- Limitation of Liability
- Governing Law
Feedback & Suggestions
We value your feedback! Share your thoughts, suggestions, or concerns with us to help us improve our services and products.
Still Need Help?
If you couldn’t find the information you were looking for or need further assistance, don’t hesitate to contact us directly. Our dedicated customer service team is here to ensure your shopping experience is smooth and enjoyable.
